Xizi OTIS Elevator Intercom XO5249B200 XAA25302AC1

Xizi OTIS Elevator Intercom XO5249B200 / XAA25302AC1 is used in elevator car communication, emergency call, and COP intercom applications.

This product is normally installed in or connected with the elevator car operating panel communication system. It helps passengers communicate with the duty room, monitoring center, or maintenance personnel when elevator communication or emergency assistance is required.

In the elevator spare parts market, this product may also be searched as:

• Xizi OTIS Elevator Intercom
• Xizi OTIS Intercom Host Phone
• Elevator COP Intercom
• Elevator Car Intercom Phone
• Elevator Emergency Call Phone
• Elevator Intercom Host
• OTIS Elevator Intercom Phone
• Hangzhou OTIS Elevator Intercom

The main model references for this page are:

• XO5249B200
• XAA25302AC1

Related visible reference may include:

• C7
• XO5249B205

These references are useful for search coverage and quotation confirmation. However, the final replacement should still be confirmed by the old intercom label, wiring connector, COP installation position, and elevator communication system.

Intercom Host Phone for Car Communication

XO5249B200 / XAA25302AC1 should be understood as an elevator intercom host phone or car communication unit, not a simple handset or decorative panel part.

In elevator operation, the intercom system is important for passenger communication. When the elevator stops abnormally or passengers need assistance, the intercom allows communication between the cabin and the monitoring or duty side.

Because this part is connected with the elevator communication circuit, it should be matched by the original model number and wiring structure instead of only by appearance.

Why Both XO and XAA Numbers Matter

For Xizi OTIS elevator intercom parts, buyers may see different markings on the same product group.

Some old units may show an XO number, while supplier documents or labels may show an XAA number. In this case, both references should be kept together on the product page.

For this model, the important references are XO5249B200 and XAA25302AC1. If the old unit also shows C7 or XO5249B205, these markings should be photographed and checked before quotation.

This helps confirm whether the required item is the same intercom host phone or another Xizi OTIS communication unit with a similar appearance.

What Buyers Should Confirm

Before ordering Xizi OTIS Elevator Intercom XO5249B200 / XAA25302AC1, please confirm:

• Complete XO5249B200 marking
• Complete XAA25302AC1 marking
• Whether C7 or XO5249B205 appears on the old unit
• Front photo of the intercom unit
• Back photo of the device
• Connector and wiring photo
• COP installation position
• Elevator brand or system information if available
• Existing communication fault description

If the old label is unclear, a full photo of the car operating panel internal wiring can help confirm the correct replacement faster.

When Technicians Usually Check This Unit

Maintenance teams may inspect the elevator intercom when the site has problems such as:

• no voice communication from the cabin
• emergency call not working
• intercom button has no response
• weak or unstable audio
• communication line abnormality
• connector or wiring damage
• old intercom host failure
• abnormal response from the duty room or monitoring side

These symptoms may not always be caused by the intercom itself. The COP wiring, emergency call button, communication cable, intercom power supply, duty room host, connector terminals, and controller-side communication circuit should also be checked before confirming the device fault.

Practical Replacement Notes

Do not select XO5249B200 / XAA25302AC1 only by appearance.

Elevator intercom units may look similar from the outside, but the wiring definition, connector type, power requirement, communication mode, and system compatibility may be different.

Before installation, technicians should compare the old and new unit carefully and test the communication function after replacement.

For overseas buyers, sending clear photos of the original intercom label, front side, back side, connector area, and COP installation position is the safest way to reduce wrong supply before shipment.